Duration
03 Months
Delivery Mode
Both Full time (Physical) and Part time (Online)
Intakes
January, May, September
Location
IIHS Welisara Campus
Advanced Certificate in Tourism and Hospitality Management (ACTHM)
About The Program
The Advanced Certificate in Tourism and Hospitality Management (ACTHM) is a specialized program designed for individuals eager to excel in the dynamic and fast-growing travel, tourism, and hospitality industries. This program equips students with foundational knowledge and practical skills to create memorable guest experiences and manage key aspects of the industry.
Blending theoretical concepts with experiential learning, the program offers insights into customer service excellence, operational efficiency, and market dynamics. It also fosters essential attitudes and behaviors, preparing learners to deliver exceptional value in their professional roles.
Career Opportunities
Graduates of the ACTHM program are prepared for a variety of roles in the tourism and hospitality industry, including:
- Junior Travel Agent: Assist clients in planning and booking travel arrangements.
- Junior Tour Guide: Lead tourists on excursions and enhance their travel experience.
- Hotel Receptionist: Manage front desk operations and deliver exceptional guest service.
- Event Coordinator Assistant: Support event planning and execution, managing logistics and schedules.
- Destination Marketing Assistant: Promote travel destinations through creative marketing strategies.
- Junior Travel Reservations Agent: Handle travel bookings and assist clients with schedule changes.
- Travel and Tourism Customer Service Representative: Address customer inquiries and ensure high levels of satisfaction.
- Junior Cruise Line Staff: Assist with onboard operations and ensure excellent guest experiences.
- Travel Blogger/Content Creator: Create engaging content to promote destinations and services.
- Tourism Sales Assistant: Support tourism sales activities and ensure client satisfaction.
- Junior Travel Insurance Agent: Guide clients on travel insurance options and claims.
- Travel Concierge: Provide personalized travel recommendations and arrangements.
- Tourism Research Assistant: Analyze travel trends and support strategic decision-making.
- Travel Consultant Intern: Gain practical experience in planning and customer support services.
Why Choose This Program?
Comprehensive Pre-University Foundation
- The ACTHM program introduces foundational concepts in tourism and hospitality management, seamlessly combining academic knowledge with practical applications. It provides an excellent pathway to higher education and career advancement in these exciting fields.
Skill Development for Success
- Build critical skills such as communication, ICT proficiency, problem-solving, leadership, teamwork, and customer service. These competencies are key to thriving in diverse roles within the tourism and hospitality sectors.
Mentorship and Industry Insights
- Learn from industry professionals and academic experts through guest lectures, seminars, and mentorship programs. Gain valuable industry exposure and develop a strong understanding of professional expectations.
Experiential Learning Opportunities
- Participate in hands-on learning through case studies, workshops, and simulations that mirror real-world scenarios. Field visits, industrial tours, and networking events further enhance workplace readiness.
Why You Should Pursue a Career in Tourism and Hospitality Management
The tourism and hospitality industry is one of the most dynamic and rewarding fields, offering opportunities to create unforgettable experiences for others. Key benefits include:
- Global Career Opportunities: The tourism and hospitality sectors offer careers in exciting destinations around the world.
- Diverse Career Paths: Explore roles in event management, travel consulting, customer service, and destination marketing.
- Creative Problem-Solving: Innovate and adapt to provide exceptional guest experiences.
- High Demand: Tourism and hospitality professionals are always in demand, contributing to economic growth worldwide.
- Personal Growth: Build interpersonal and organizational skills, enhancing both personal and professional success.
Why Study at IIHS
Established Excellence
- IIHS is a leading educational institution in Sri Lanka and South Asia, delivering globally recognized programs that prepare students for impactful careers.
Expert Faculty
- Learn from experienced academics and industry professionals who bring real-world insights to the classroom.
Innovative Learning Environment
- Access cutting-edge resources, including a blended learning platform, to enhance your educational experience.
Commitment to Social Responsibility
- IIHS fosters ethical leadership and sustainable practices, empowering graduates to positively impact their communities and industries.
Program Recognition
Entry Requirements
- Minimum Qualification:C.E. O/L or equivalent.
- Professional Experience: Eligibility based on relevant work experience.
- Approval: Academic board consideration for unique cases.
Contact:
Location
info@iihsciences.edu.lk
- No. 312/15, St. Joseph Mw, Kerawalapitiya Rd, Wattala